Store Policies

Return and Refund Policy

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If you are not entirely satisfied with your purchase, we're here to help.



Please email us at to initiate any refunds first.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be unopened and sealed in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


There will be no exchanges for any Collector's Edition book which didn't arrive damaged by carrier.  

Exchanges for Damaged Products

Should you receive a damaged or improperly printed product, you may exchange the defective product for a replacement of the same product.  You must contact us at with your claim of damage or improper printing, which may require one or more photographs to be submitted for clarification.  Once we receive your returned product and deem it defective, you will be notified of your exchange and estimated shipping date of the exchanged product.  Should your package arrive damaged, you are required to document the damage, prior to opening, with quality photographs and submit them to us with your exchange complaint.  Please hold on to the damaged packaging until your claim is settled.

Please note: This refund policy does NOT apply to any product which includes an original work of art. Examples of this are any Collector’s Editions of MANN vol. 1.3 Plein Air and Collector’s Editions of MANN vol. 1.7 The Sketchbooks.  Some damage is naturally possible do to their modification, field excursions, and general handling to create the original art.  Each Collector’s edition is examined for factory damage and deemed in good quality before the artist begins to create the original included artwork.

Collector's Editions damaged in shipping by carrier will be dealt with on a case by case basis.  Do not sign for, accept, or open the package if arrives damaged.  Please contact us if you believe you've received a Collector's Edition with excessive damage by carrier.

Cancellation of Order

If you wish to cancel your order, it must be done before shipping occurs, typically 24 hours after the order is placed online for any Standard Edition Book, purchased from


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

For exchanges of defective products for the same product, the cost of return shipping will be covered by us.

Contact Us

If you have any questions on how to return your item to us, contact us at



Terms of Service ("Terms")

Last updated January 17th, 2017 .

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website (the "Service") operated by Red Rabbit 7  ("us", "we", or "our"). 

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.



We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Links To Other Web Sites

Our Service may contain links to thirdparty web sites or services that are not owned or controlled by Red Rabbit 7.

Red Rabbit 7 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Red Rabbit 7 shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any thirdparty web sites or services that you visit.

Duplication of Artwork

No copy, scan, photograph, or any other form of duplication, digital or otherwise, may be created from any artwork, image, printing, book, online imagery or any other image which is the copyright and creation of Jeremy Mann.  Any transgression thereof will be dealt with properly by law. 

Governing Law

These Terms shall be governed and construed in accordance with the laws of The United States of America and the State of California without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.



We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.


Contact Us

If you have any questions about these Terms, please contact us at


Privacy Policy

Last updated January 17th, 2017

Red Rabbit 7 ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …



We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that are relevant to the products of services which we offer and supply.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Changes To This Privacy Policy

This Privacy Policy is effective as of January 17th, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions about this Privacy Policy, please contact us